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How BDO earned the trust of a Japanese client through a “rigorous customer service” test 

To Mr. Hayato Yazaki, who runs education company Izumi Global, trust and reliability are values the Japanese consider vital when engaging in long-term commitment. When he came to the Philippines to set up his business, he needed a bank that fits the Japanese standards for a good partner. But will he find one that meets his rigorous customer service test?