In continuation of the efforts of the Department of Social Welfare and Development (DSWD) to
improve its delivery of public service, the agency has partnered with e-wallet application,
PayMaya, to provide cashless distribution of financial aid to clients of the Assistance to
Individuals in Crisis Situation (AICS).

Under the AICS program, qualified indigent, marginalized, poor, or disadvantaged individuals or
families may avail of any medical, educational, burial, or transportation assistance as immediate
aid or safety net to help them recover from any crisis situation.

Through the partnership, clients availing of AICS can easily encash their cash aid from any of the
30,000 Smart Padala branches nationwide through their PayMaya accounts. They may also use
the funds in their accounts to pay for bills, groceries, or other daily essentials, purchase airtime
load, or send money to other PayMaya users through the PayMaya app.

Last month, DSWD also tapped PayMaya as one of the featured payment methods in the
ReliefAgad app. Beneficiaries of the Social Amelioration Program (SAP) may choose to receive
their cash aid through their respective PayMaya accounts.

The Department will continue to find innovative, safer, and convenient ways to improve its cash
disbursement mechanisms to provide immediate assistance to Filipinos during the public health
crisis.

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