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PaymentWall Manila: Merchant Support Specialist 

Paymentwall is looking for an experienced, professional creative and friendly Merchant Support Representative. This individual should understand how to analyze, create and execute merchant support processes for Paymentwall’s global operations spanning 5 offices in San Francisco, Berlin, Kiev, Istanbul and Manila. This person should be an extremely meticulous out-of-the-box thinker, be customer service oriented, efficient, timely, and communicative. The candidate needs to be familiar with the digital goods space, web based services, mobile services and how users make payments online. This person should be able to deliver a quality service by utilizing the resources available by the Paymentwall team and the administrative tools provided.

Responsibilities

Recent

PaymentWall Manila: CRM / Customer Service Manager 

Paymentwall is looking for an experienced, professional, creative and friendly customer service/CRM Manager. This individual should understand how to analyze, create and execute CRM processes for Paymentwall’s global operations spanning 10 offices in San Francisco, Las Vegas, Berlin, Kiev, Amsterdam, Istanbul, Sao Paolo, Manila, Beijing, and Hanoi. The candidate must have previous experience at a call center or email-response center. This person should be an extremely meticulous out-of-the-box thinker, be customer service oriented, efficient, timely and communicative.