AirAsia Travel Advisory: Self check-in & arrive early at the airport this holiday period
- Arrive at the airport at least 3 hours prior to scheduled departure flights
- Utilize Web, Mobile or Self Check-In Kiosk services for your travel convenience
- Pre-book sufficient check-in baggage allowance and inflight meals to avoid disappointment
AirAsia would like to encourage all guests travelling during the holiday period to conduct self-check-in and arrive at the airport earlier to clear all travelling formalities and avoid the expected congestion due to the surge of passenger numbers throughout this period.
Guests are recommended to arrive at the airport at least 3 hours for AirAsia flights prior to the scheduled time of departure of their respective flights and to perform Self-Check-In via Web, Mobile app or Kiosk services for their travel convenience.
Self Check-In via Web, Mobile or Kiosk services are available from 14 days and up to 1 hour prior to departure for all AirAsia flights. It is also highly recommended for guests to print out their boarding passes before arriving at the airport to ease their travel process.
For guests with baggage to check-in, Baggage Drop counters close 60 minutes before flight departure. As congestion is expected at the baggage drop counters, immigration checkpoints, security scanning, and baggage clearance during this holiday season, it is advisable to complete the baggage drop process and proceed to the boarding gate as early as possible.
The airline would like to remind guests that only ONE piece of carry-on cabin baggage weighing no more than 7kg and within the 36cm (h) x 23cm (w) x 56cm (l) dimensions are allowed. Guests are also advised to ensure they have pre-book sufficient baggage allocation for their travels, and can always add more baggage allocation via the ‘Manage My Booking’ feature on the website.
It is also recommended for guests to pre-book their meals online to avoid any disappointment and ensure their preferred meals are available during their flights. Pre-booked meals are available up to 24 hours before scheduled departure time via the ‘Manage My Booking’ feature as well.
Guests with group booking, reduced mobility or with special needs are only allowed to check-in at the counter and should allocate more time to clear all travelling formalities. Rest assured, AirAsia’s ground staff will be available at the airport to assist all guests with their travelling needs and to ensure a pleasant journey for everyone.
AirAsia would also like to wish everyone a pleasant journey and happy holidays ahead.
Keep updated with AirAsia’s latest promotions and activities via Twitter (twitter.com/AirAsiaPh) and Facebook (facebook.com/AirAsiaPhilippines).
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About Philippines AirAsia
Philippines AirAsia is a wholly owned subsidiary of AirAsia Inc. which is a joint venture company between Filipino investors Antonio O. Cojuangco, former Ambassador Alfredo M. Yao, Michael L. Romero, Marianne B. Hontiveros, and Malaysia’s AirAsia Berhad.
PAA operates a fleet of 15 aircraft with domestic and international flights out of Manila, Cebu and Kalibo (gateway to Boracay). It is by far the only local carrier that services the most number of international flights from China and South Korea to Kalibo International Airpor with fly-thru services via Kuala Lumpur from Manila to various points in Asia, Australia and beyond.
Philippines AirAsia is part of the AirAsia Group that has been awarded the World’s Best Low Cost Carrier for seven consecutive years running by Skytrax since 2009 to 2015.
About the AirAsia and AirAsia X Group
AirAsia and AirAsia X are the leading and largest low-cost carriers in Asia, servicing the most extensive network with over 100 destinations across Asia, Australia and the Middle East. Since the inception of AirAsia in 2001 and AirAsia X in 2007, the group has carried over 300 million guests. AirAsia has grown its fleet from just two aircraft to over 170 A320s and proud to be a truly Asean (Association of Southeast Asian Nations) airline with established operations based in Malaysia, Indonesia, Thailand, Philippines, India and Japan. Meanwhile, AirAsia X operates a core fleet of 26 A330-300s, each with a seat configuration of 12 Premium Flatbeds and 365 Economy seats. AirAsia X expanded its regional expansion with Thai AirAsia X operating from Don Mueang International Airport, Thailand and Indonesia AirAsia X operating from Bali, Indonesia. Skytrax named AirAsia as the “World’s Best Low Cost Airline” for seven consecutive years from 2009 – 2015 and awarded AirAsia X for three consecutive years from 2013 – 2015 with the “World’s Best Low Cost Airline Premium Cabin” and “Best Low Cost Airline Premium Seat” at the annual Skytrax World Airline Awards. AirAsia & AirAsia X groups are the first airlines globally to collaborate with INTERPOL to implement the I-Checkit system to screen the passports of all its prospective passengers against information contained in the world police body’s Stolen and Lost Travel Documents (SLTD) database.